REFERENCES
Trust is the highest form of professionalism — and our brand never compromises it.
Not even when revealing names would serve us well.
If your competitors remain silent about us, it’s probably not by choice — but by contract.
★★★★★
“Anyone who wants to make a good impression and feel more confident when working with clients should go through business etiquette training. Introducing myself and shaking hands used to be a nightmare — now I sometimes catch myself mentally correcting colleagues. And occasionally… even my boss.”
Ms Jana Š.
★★★★★
“Five stars just for the fact that we didn’t play any silly games or draw mind maps like I’ve seen in so many other trainings. Normally, I just ‘sit it out’, but I have to admit — this one I actually enjoyed. It was engaging, fast-paced, and instantly applicable.”
Mr Kamil R.
★★★★★
“Our company needed to set clear boundaries around what’s acceptable and what’s not. It had already started affecting the overall impression.”
Mr Svatopluk S.
★★★★★
“It wasn’t exactly easy, and I resisted the whole dress-code part at first — I’ll never be a suit-and-tie guy. But that’s hardly the trainer’s fault. Otherwise, the content was excellent — I had a bit of a headache afterwards from all the information. :)”
Mr Josef K.
★★★★★
“Since university, we’ve had to do mandatory presentations in every subject — but no one ever taught us how. When I started my job, my manager made me redo every presentation, sometimes three times over. Mrs Chmelová took me under her wing and we practised until it was right. I still have dreams about it!”
Ms Adriana P.
★★★★★
“An absolute must-have for any company. I’m often shocked by who thinks they’re ready to apply for a sales or management position these days. I sent all my sales reps to the training — no exceptions — and never regretted it. I can’t afford to have anyone damaging the firm’s reputation.”
Mr Ing. Jiří N.
★★★★★
“Expertise and professionalism.”
Mr Ing. Aleš K.
★★★★★
“Professional approach and personalised focus. Highly recommended.”
Mr Jan Z.
★★★★★
“Our HR finally stopped posting emojis and realised it was making us look… a little unprofessional. Sadly, leadership only picked up on it a bit too late. The services from Business Etiquette — specifically Mrs Chmelová — were highly professional. It also helped that our staff heard it from someone other than us. We’re now on our third programme with her and wouldn’t change a thing. And above all — she’s strict, which is exactly what we need. On behalf of the entire leadership team, my sincere thanks.”
Ms Mgr. Ing. Zuzana A.
★★★★★
“It stirred up quite a storm in the company — but honestly, it was worth it. Even our clients noticed something had changed.”
Mr Jiří V.
WHY OTHERS CALLED US IN
„My employees would turn up to work in the most unbelievable combinations. I never really addressed it – there simply wasn’t time. But once the company began growing and we had international visitors coming in, I often found myself embarrassed. That’s when I knew I had to act.
„I used to go mad during meetings when someone’s phone kept ringing – it pulled all the attention away. Worst of all, even our boss did it, so everyone else thought it was perfectly normal to take calls mid-meeting while the rest sat in silence and fumed. We were desperate for this training.“
„I had an important client in the boardroom – someone we had been trying to win over for ages. We were convincing him how professional we were, when suddenly a college burst in without knocking, wearing a horrendous T-shirt, called me „Tony“ in front of him, mumbled something, and handed me a contract. I’ll never forget the look on that client’s face. The deal fell through. She was dismissed shortly after.“
„Our CEO sent us to the training after he witnessed a production manager walk into the sales department and start shouting across the entire open space at someone sitting at the back. He had visitors with him at the time – it caused quite a stir.“
„Sometimes, work feels like a heart attack waiting to happen. I can’t focus on anything. Someone’s always calling, pinging, or – believe it or not – calling to tell me they’ve sent an email. I’d give anything for a room where I could just shut the door and everyone would leave me alone.“
„We are having quite an issue with people ignoring the rules around meeting room use. We invested in a fairy expensive booking system to bring some order, but no one respects it. They overrun even when it’s clear there’s another meeting booked – or they don’t book at all and then throw you out, saying they’ve got a client and need a place to sit down.“
„When I interview new candidates, I often want to send them straight home. I’ve seen things I’d rather forget. But these days, there aren’t many good people to choose from – so I let it slide and just hope the training will civilise them a little.
„I need my people to look and act professionally.“
And many others..